Automation Team
Development
Operations
Web Team
What is Soluto?
Soluto is a service for people who help otherswith their PCs.
If you're a power user, you probably receive phone calls from friends and family
for everyday tech support.
If you're not a power user, you probably have someone you call. That's exactly where
Soluto comes in: it's a web application that helps power users help their friends,
family and colleagues.
What can power users do with Soluto?
- See what applications have been non-responsive or crashing recently
- Remotely install Skype, Dropbox, etc.
- Configure default browser, homepage and search provider
- See CPU temperature, fan speed, etc.
- Receive alerts about rare or problematic drivers
- Remove browser toolbars and other add-ons
- And more and more and more...
How does it work?
A power user joins the service and sends invitations to friends that need help with their PCs. These invitations include a unique URL to download an agent that communicates with our back-end servers. As soon as the friends install the agent, the power user starts receiving notifications about various PC frustrations they experience, and can take simple remote actions to help them.
Power users can take care of PCs even if they’re turned off or in another country.
And, best of all, the people being helped don’t need to do a thing. It all happens as if by magic.
Power users have no access to people’s desktop, files or browsing history; it's
all about the non-personal technical aspects of the PCs.
